Never underestimate the power of outstanding customer service!
And the power of outstanding customer service training too.
In the 4-day transformative workshop, we shall dive deep into the art of exceptional customer using simplified, easy-to-implement training.
What we'll cover:
How to authentically connect with your customers.
Proven techniques to de-escalate challenging situations.
Crafting memorable interactions - what to say and do.
Practical tips to beat stress and overwhelm in customer service.
Peer-to-peer support.