Social Health Authority under fire as system failures disrupt healthcare services

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    The social health authority (SHA) is facing intense scrutiny, as health stakeholders and organizations voice their concerns over its inefficiencies. The Health NGOs network (HENNET) is leading calls for a comprehensive review and restructuring of the authority, which has been plagued by system failures and unpaid arrears owed by the National Health Insurance Fund (NHIF). The suspension of SHA services in private and faith-based hospitals due to technical glitches has caused major disruptions, leaving thousands of Kenyans struggling to access essential healthcare services.

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